RBSA Rate Based Service Activities (RBSA) What is a Rate Based Service Activity (RBSA) vs an Internal Sales Activity (ISA)? What is the difference between Internal vs. External Customers? What are the RBSA and ISA rates? What factors are considered in developing a rate? How are the RBSA and ISA Rates calculated? How do I request a rate approval? What is the risk level for an RBSA? When should I submit a rate for approval? How do I adjust for the new Fringe Benefit Rates? When should billing occur? Where should revenue be recorded? How long are records retained for? Forms Additional Resources Contact rbsa@uccs.edu Christi Walker 719-255-3684 Nicholas Martinez 719-255-3231